Shipping Info
Shipping & Returns
IncredibleGiftShop.com
is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.
On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.
Outside the continental United States
Freight
charges apply within the continental United States. Orders shipping outside the
continental United States will incur additional charges.
Product
measurements may not be exact. Sizes shown are close approximations. Photographs
are of the products available at the time of printing. Products may be updated
or models of equal or better value may be substituted. Product depictions on
packaging may vary slightly from the actual product because of updating or
because several models of a product are packaged in one style box. Prices and
items are periodically subject to change. We reserve the right to correct
typographical, descriptive and photographic errors. Orders based on incorrect
information are subject to cancellation.
Guarantee
Every product you buy from IncredibleGiftShop.com must be free of
defects or you may return it immediately for replacement.
Return Policy Instructions
Include the packing slip and receipt (receipt can be reprinted on the order history page) with your return. Repackage your item(s) in the original packaging or in an appropriate cardboard box. Using packing material (e.g. Styrofoam peanuts, bubble wrap, etc) around your item(s), pack and tape your package securely. Select a carrier that offers you the option to insure and track your package. UPS, FedEx, and USPS all offer this option. Insuring and tracking your package protects you as the shipper and helps ensure your shipment goes to the correct destination in the same condition it was as when you sent it. Write down your tracking number and keep it until has refunded your money.
Ship your return to the following address:
IncredibleGiftShop.com
Attn: Returns Department
PO BOX 215
Cheltenham, MD 20623
Arrange for a carrier to pick up your package or drop it off with the carrier. Shipping is the responsibility of the customer and is not refundable, unless due to our error. No credit is given for lost or damaged packages in route to . Please insure and track your package. Returns to will be refunded to the original credit card or account used for payment unless a different payment option was selected. A refund will be posted to your credit card or account once your return is received and processed. Processing times for returns vary, and may take up to 30 days from the day the return is received for a credit to be transmitted to your credit card or account. It normally takes 2-10 business days for financial institutions to process the transmitted credit request.